:root {
    --bata-red: #d71920;
    --bata-dark: #111111;
    --bata-border: #d8dee8;
    --bata-gray: #667085;
}

.reclamo-wrapper {
    background: #ffffff;
    padding: 60px 15px 80px;
    font-family: 'Montserrat', sans-serif;
}

.reclamo-container {
    max-width: 850px;
    margin: 0 auto;
}

.reclamo-logo {
    text-align: center;
    margin-bottom: 35px;
}

.reclamo-logo img {
    max-width: 170px;
    height: auto;
}

.reclamo-title {
    text-align: center;
    font-size: 34px;
    font-weight: 800;
    color: var(--bata-dark);
    margin-bottom: 25px;
}

.reclamo-line {
    border-top: 1px solid #e6eaf0;
    margin-bottom: 25px;
}

.reclamo-form-row {
    display: grid;
    grid-template-columns: 250px 1fr;
    gap: 20px;
    align-items: center;
    padding: 9px 0;
    border-bottom: 1px solid #eef1f5;
}

.reclamo-form-row.textarea-row {
    align-items: start;
}

.reclamo-label {
    font-size: 13px;
    font-weight: 800;
    color: #000;
    margin: 0;
}

.required {
    color: var(--bata-red);
}

.reclamo-field input,
.reclamo-field select,
.reclamo-field textarea {
    width: 100%;
    border: 1px solid var(--bata-border);
    border-radius: 10px;
    min-height: 40px;
    padding: 9px 12px;
    font-size: 13px;
    outline: none;
    background: #fff;
}

.reclamo-field textarea {
    min-height: 110px;
    resize: vertical;
}

.reclamo-field input:focus,
.reclamo-field select:focus,
.reclamo-field textarea:focus {
    border-color: var(--bata-red);
    box-shadow: 0 0 0 3px rgba(215, 25, 32, 0.12);
}

.reclamo-check {
    border: 1px solid #d9e0ea;
    border-radius: 8px;
    padding: 11px 12px;
    margin: 14px 0;
    font-size: 13px;
    color: #202020;
    display: flex;
    gap: 10px;
    align-items: center;
}

.reclamo-check input {
    width: 17px;
    height: 17px;
    flex: 0 0 auto;
}

.reclamo-check a,
.reclamo-check strong {
    color: var(--bata-red);
    font-weight: 800;
    text-decoration: none;
}

.reclamo-check a:hover {
    text-decoration: underline;
}

.file-box {
    border: 1px solid #d9e0ea;
    border-radius: 10px;
    padding: 15px;
}

.file-box input {
    border: none;
    padding: 0;
}

.file-help {
    font-size: 11px;
    color: var(--bata-gray);
    margin-top: 8px;
}

.reclamo-actions {
    margin-top: 28px;
}

.btn-reclamo-submit {
    width: 100%;
    background: var(--bata-red);
    color: #fff;
    border: 1px solid var(--bata-red);
    border-radius: 10px;
    height: 46px;
    font-weight: 800;
    font-size: 14px;
    cursor: pointer;
}

.btn-reclamo-submit:hover {
    background: #b91419;
    border-color: #b91419;
}

.btn-reclamo-reset {
    width: 100%;
    background: #fff;
    color: var(--bata-red);
    border: 1px solid var(--bata-red);
    border-radius: 10px;
    height: 46px;
    font-weight: 800;
    font-size: 14px;
    margin-top: 12px;
    cursor: pointer;
}

.field-error {
    color: var(--bata-red);
    font-size: 12px;
    margin-top: 5px;
    font-weight: 600;
}

.alert {
    border-radius: 10px;
    font-size: 14px;
}

@media (max-width: 768px) {
    .reclamo-title {
        font-size: 26px;
    }

    .reclamo-form-row {
        grid-template-columns: 1fr;
        gap: 7px;
    }

    .reclamo-wrapper {
        padding-top: 35px;
    }
}

.reclamo-recaptcha {
    margin-top: 22px;
    display: flex;
    justify-content: center;
}



.reclamo-file-input {
    display: block !important;
    width: 100% !important;
    min-height: 56px !important;
    padding: 14px 16px !important;
    border: 1px solid #d6deea !important;
    border-radius: 10px !important;
    background: #fff !important;
    cursor: pointer !important;
    font-size: 14px !important;
    color: #333 !important;
}

.reclamo-file-input::file-selector-button {
    border: none;
    padding: 10px 16px;
    margin-right: 14px;
    border-radius: 8px;
    background: #d71920;
    color: #fff;
    font-weight: 600;
    cursor: pointer;
}

.file-help {
    margin-top: 8px;
    font-size: 13px;
    color: #6b7280;
}





.imagenes-preview-list {
    margin-top: 12px;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.imagen-preview-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;

    padding: 10px 12px;
    border: 1px solid #e5e7eb;
    border-radius: 10px;
    background: #f9fafb;
}

.imagen-preview-info {
    display: flex;
    flex-direction: column;
    gap: 2px;
    min-width: 0;
}

.imagen-preview-name {
    color: #111827;
    font-size: 14px;
    font-weight: 700;
    word-break: break-word;
}

.imagen-preview-size {
    color: #6b7280;
    font-size: 12px;
}

.imagen-preview-remove {
    border: none;
    border-radius: 8px;
    background: #dc2626;
    color: #ffffff;
    padding: 7px 11px;
    font-size: 12px;
    font-weight: 700;
    cursor: pointer;
    flex-shrink: 0;
}

.imagen-preview-remove:hover {
    background: #b91c1c;
}